Is Computer-based Communication A Valuable Addition to Victim-offender Mediation? A Qualitative Exploration among Victims, Offenders and Mediators

نویسندگان

چکیده

Computer-based communication (CBC) has become an inevitable aspect of our infrastructure and a lasting alternative to face-to-face conversations. Yet, CBC (e.g. video conferencing) is not common practice for victim-offender mediation (VOM). Based on eighteen semi-structured interviews with adult victims, offenders mediators, we provide heuristic assessment applicability in VOM. Interviewees associated higher environmental safety compared mediation, richer emotional information indirect VOM (e.g., letter exchange). Risks comprised technical privacy concerns. Our findings insight into stakeholder perceptions the usability CBC-VOM thus directions effective employment.

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ژورنال

عنوان ژورنال: Victims & offenders

سال: 2022

ISSN: ['1556-4991', '1556-4886']

DOI: https://doi.org/10.1080/15564886.2021.2020946